This master service agreement governs the provision of training and development services to institutional or enterprise clients. By engaging in these services, clients agree to the terms outlined herein.

This agreement does not govern any services provided to individual clients, which are not subject to any specific terms and conditions. For individual clients, the services are provided on an as-is basis without any warranties or guarantees.

Scope

Training and development services include, but are not limited to, workshops, courses, coaching sessions, curriculum development, and related deliverables. This includes both the actual development and delivery of training materials, as well as any associated support and follow-up activities. The specific scope of work will be defined in separate statements of work or project proposals.

Client Responsibilities

The client is responsible for providing accurate requirements, timely feedback, necessary access, brand assets, account credentials, third-party service approvals, and any content needed to complete the work.

Delays in providing required information, access, or approvals may affect delivery dates.

Payment

Fees, milestones, payment methods, and due dates are agreed before work begins. Work may be paused when invoices are overdue.

Unless otherwise agreed in writing, third-party costs such as transportation, venue rental, materials, software licenses, or other expenses are billed separately or paid directly by the client.

Revisions

Reasonable revisions are included when they are within the agreed scope. Requests that introduce new topics, new sessions, new materials, or major changes to the curriculum may be treated as additional work.

Ownership

All training materials and deliverables, whether created specifically for the project or have already been created, are owned by me, and are licensed to the client for their use. The client may use the materials for their internal purposes, but may not distribute, resell, or share the materials with third parties without prior written consent.

I may use pre-existing materials created by other authors. These materials will be clearly labeled as such. These materials are the expressed property of their respective owners and are licensed to the client for use in the training sessions. The client may not use these materials outside of the training sessions without prior written consent.

I may use self-made materials that have already been made available to the public. These materials will be clearly labeled as such. These materials can be freely used by the client for any purpose, as long as they are clearly attributed to me as the original author.

Liability

I will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the training and development services provided under this agreement. This includes, but is not limited to, any loss of profits, data, or business opportunities.

Errors or omissions in the training materials or sessions will be corrected as soon as reasonably possible, but I will not be liable for any damages resulting from such errors or omissions.

Changes

These terms may be updated from time to time. The terms in effect when work is accepted apply to that work unless otherwise agreed upon.